Do you need more time? Do you need more hands? Do you need more employees? Wait, no, you need a general manager.
If you’ve ever worked in a restaurant, you know how important it is to count on someone who handles revenues and costs, staffs your restaurant organizes the daily operations and makes it run smoothly. That person is a general manager and you want to keep these tips in mind if you want to hire one:
Know your General Manager’s Job Description
First of all, you need to know what you are looking for. General managers normally do:
- Cash-flows and receipts control
- Open and Close the restaurant
- Ensure food is prepared within the guidelines of the restaurant
- Ensure the restaurant is clean and follows all sanitary polices
- Discipline and guide employees
Apart from those tasks, you would need to look for someone with a strong and confident personality, capable of working under pressure without falling apart.
Look within the Restaurant
Before you start searching for a general manager outside your restaurant, consider a current employee, the one that shows management skills and who’s been with the restaurant the longest. That person knows how the restaurant operates, who works at the restaurant and the regulars who come often.
Find someone local
Look for talent near to your area, for sure you’ll find a highly talented person near your restaurant. Locals have local knowledge, that’s their advantage. They know the cities, the businesses, know people and the culture.
Managing a restaurant is completely different to any other business. Managerial skills are important, but so is experience. The best restaurant managers have learned from scratch, cleaning dishes, hosting, cleaning and cooking.
Create Online Job Posts
Last but not least, you’ll want to create an online job application. In this era, it’s all about the Internet and creating a job application will broaden your search field, helping you to attract the talent.
However, following the steps and knowing your needs is not enough. That’s where we come in.
Piedmont Avenue Consulting (www.piedmontave.com) and David Mitroff, Ph.D. have an extensive background in restaurant business consulting, restaurant marketing, and hiring and staffing in the San Francisco Bay Area.
Contact us today at 510-761-5895 to schedule a free consulting session to review how we may be able to help you through the hiring process for your restaurant.