How to Provide the Best Customer Service
Customer service is everything. A happy customer is one that is more likely to refer you to their friends and to make repeat purchases. Customer service, however, is more than ensuring that the customer has a smooth experience. It means understanding who your customer...
The Best Microbreweries to Visit in San Francisco For Locals and Tourists Alike
Any beer aficionado knows that nothing beats the relaxed atmosphere of a tap room, the smooth aftertaste of a specialty brew, and the individuality that encapsulates microbreweries. Not only do boutique breweries offer much more variation than run-of-the-mill,...
What to do when a customer leaves a horrible review about your hotel
What is the best way to respond to bad reviews? Bad reviews are inevitable and once a bad review is posted this can taint your company’s reputation. Did you know about 92% of consumers now read online reviews, and 75% of the consumers say positive reviews make them...
How Restaurants Can Take Advantage of the FIFA World Cup
The FIFA World Cup 2018 will run from June 14th to July 15th. During this time, many people will be searching for fun venues to watch their favorite team in action while enjoying a hearty meal, an ice cold beer…or both! Restaurants should use this opportunity...
3 ways Software Can Improve Your Next Marketing Campaign
3 Ways Software Can Improve Your Next Marketing Campaign If you happen to run a business or are managing an organization, then marketing is likely to be a word that you hear several times throughout the day. It is essential for any business that wants to make their...
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