The HR sector is fast-moving and prone to seismic shifts. Automation and technology may have made some parts of the HR role redundant, but as technology sweeps through society, it would be fair to say that we need HR professionals more than ever before.

We’ve come a long way since paper applications and employee files. HR professionals now need to carry out digital due diligence and deal with a wide range of complaints, including handling grievances before they reach an employment tribunal.

As we move forward into 2023, here are some of the additional skills that HR professionals should consider adding to their arsenal to stay ahead of the competition.

The Future of HR is Digital

Many companies will be moving to online platforms for managing employee records, tracking time off, and more. As the business world continues to move forward in the digital age, Human Resources departments are no exception. Companies around the world are transitioning their HR operations to digital platforms for managing employee records, tracking time off and much more.

This switch from manual processes to automated systems makes it easier for management to organize employee information as well as maintain the security of personal data.

It also reduces paperwork, streamlines communication between staff and administrators and has positive implications for employee satisfaction and retention. Ultimately, it allows employers to be proactive instead of reactive in meeting the needs of their employees – playing a crucial role in building competitive advantage within an organization.

Data Analytics

Data analytics will become increasingly important as HR professionals use it to identify trends and make decisions about hiring, compensation, and benefits. With many organisations recognizing the importance of leveraging data to inform their workforce decisions, data analytics is becoming increasingly important in the HR sphere.

Through the use of data analytics, HR professionals can assimilate large amounts of information quickly and efficiently to identify potential trends or points of interest, such as the top skills and qualities needed in the current job market.

This data can then be used to make informed decisions regarding hiring practices, compensation, and employee benefits. By having an objective view of how their company compares with others in terms of these areas, organizations are able to stay competitive in both acquiring talent and implementing workplace initiatives that ensure a healthy work environment for all employees.

Organizational Development is Key

Organisational development (OD) will become increasingly important to HR departments as organizations strive to improve their performance, productivity and effectiveness.

OD involves helping organizations align their strategies, structures and processes with their goals. It also looks at how an organization’s culture can be improved by developing the skills of its employees and improving their job satisfaction.

By using OD, HR professionals can help their organization improve its performance by developing strategies to address areas such as employee motivation and retention, team dynamics, and problem-solving processes. They can also work with other departments to ensure that the organizational systems are up-to-date and effective in meeting business needs.


Ultimately, it is clear that HR professionals must be continuously evolving to keep up with changing trends and technologies. By keeping these skills in mind as we move into 2023, HR professionals will be well-prepared for any future changes or challenges they may face. 

If you are an HR professional and are worried that your skills are falling behind, consider trying HR courses in online virtual classrooms to upskill from anywhere.

You don’t have to take courses specifically designed for HR professionals as many of the skills will be transferable from other sectors. Use 2023 as an opportunity to broaden your horizons and learn new skills that will enable you to stay ahead of the competition. 

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