What Guests Look For When Booking A Hotel
In order to maintain and strengthen customer loyalty there are some tips hotels can follow. Guests appreciate when hoteliers go the extra mile in making their stay exceptional with customized service and experience. Did you know that 70% of consumer will leave a...
Side Show: Side dishes can be star players on restaurant menus
David Mitroff, Ph.D. was interviewed and featured in el Restaurante Magazine in an article on how side dishes can be incorporated into a main meal. There are creative ways to utilize the side dishes themselves to encourage customers to be more willing to eat outside...
“Lost Your Biggest Customer? Here’s Your Survival Plan”
It’s easy to let yourself rely on big, lucrative clients. But what happens if they ditch you? David Mitroff, Ph.D. was interviewed and featured in the March 2017 issue in Inc. Magazine in an article that discusses how to recover from the loss of an important client:...
San Francisco Employee Mandates
Have you noticed that some restaurants have an extra line at the bottom of the bill? It usually reads “ Healthy San Francisco Surcharge”. This extra charge allows restaurateurs to pay for the city ‘s health care program and they vary depending on the restaurant...
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