Signs Your Business Needs Managed IT Service
Reliable IT support is a must-have for any business, regardless of what industry you’re in or how big your organization is. In our highly digital world, many aspects of business are conducted entirely online, and you’ll need tech support in order to keep your company...
What is Client Fidelity and the Importance of Branding?
Client Fidelity is a term that has been used within the marketing world for years. The concept of client loyalty is based on the idea that customers will be loyal to brands they trust, which in turn helps build brand awareness and increase repeat sales. However, many...
Why You Should Consider Becoming an Atlanta Personal Injury Lawyer
If you live in or around Atlanta, GA, you might wonder what to do with yourself if you are about to graduate from high school. You can look around and consider what career path appeals to you. Maybe you think becoming a lawyer might work out well. If so, you can...
5 Benefits of Using a Customer Service Scorecard in Your Call Center
Offering quality customer service is one of the ways you can ensure you obtain new customers and grow your customer base as a business. However, customer service is just a tiny part of the customer experience (CX) that a call center aims to provide. CX entails...
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