In order to maintain and strengthen customer loyalty there are some tips hotels can follow. Guests appreciate when hoteliers go the extra mile in making their stay exceptional with customized service and experience. Did you know that 70% of consumer will leave a...
It’s easy to let yourself rely on big, lucrative clients. But what happens if they ditch you? David Mitroff, Ph.D. was interviewed and featured in the March 2017 issue in Inc. Magazine in an article that discusses how to recover from the loss of an important client:...
Have you noticed that some restaurants have an extra line at the bottom of the bill? It usually reads “ Healthy San Francisco Surcharge”. This extra charge allows restaurateurs to pay for the city ‘s health care program and they vary depending on the restaurant...
In today’s competitive market, real luxury brands need to find a way to connect with customers in more creative ways without loosing its cachet and mystique, but how can luxury brands distinguish themselves from mainstream brands and traditional luxury? It is all...
For any San Francisco Bay Area restaurant that prepares seafood, you can consider partnering with organizations that bring awareness to environmentally friendly fishing and farming techniques. Both Bay Area business-owners and consumers can help spread the message in...
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